You are responsible for servicing and maintaining your Hyundai Contract Hire vehicle in accordance with the manufacturer and Government guidelines.
What’s covered by Hyundai Contract Hire under your contract will vary depending on the product you’ve signed up to, so we’ve put this guide together to clearly explain things. Read on for frequently asked questions about maintaining your Hyundai Contract Hire vehicle.
The Hyundai Contract Hire Maintenance package includes breakdown cover plus all routine work that’s due during the vehicle’s contract term, based on manufacturer guidelines. This includes: routine servicing, maintenance, repairs, batteries, exhaust and any worn items.
Car tyres are also covered, subject to Hyundai Contract Hire’s Fair Play policy. This means damaged tyres will be replaced inside the maintenance budget. But replacements for abuse, neglect, theft or vandalism are charged to you.
Van tyres are also covered for fair wear and tear, so replacements will be included in the maintenance budget. Damaged tyres on vans are chargeable as a percentage based on the tread remaining:
| 0.0 mm – 3.9 mm | No charge |
| 4.0 mm – 5.9 mm | 25% charge |
| 6.0 mm – 6.9 mm | 50% charge |
| 7.0 mm – 7.9 mm | 75% charge |
| 8.0 mm | 100% charge |
Hyundai Contract Hire Maintenance does not cover: glass and windscreens, accident damage, locking wheel nuts and keys, compressors (usually found in the boot), charging leads, or damage/replacement due to driver abuse or neglect. For any of these things, you’ll be billed with a vehicle services invoice.
Please note that many insurance policies cover glass and windscreens, so it’s worth checking with your insurer if you need help with glass.
If you have the Maintenance package, the notification threshold is £468 (including VAT). This means that we’ll let you know if work exceeds this amount and a charge applies. Anything under this amount is covered by your package.