If you have Total Care, or you opted to include the Maintenance package in your lease, premium replacement tyres are included in your contract, subject to our Fair Play policy on cars. This means that damaged or worn tyres are replaced inside the maintenance budget, but customers will be charged for damage caused by abuse, neglect, theft or vandalism. Replacement tyres for Light Commercial Vehicles will be charged based on the remaining tread.
For the many journeys in life
Need replacement tyres?
Here’s everything you need to know
Tyres in the UK are legally required to have a minimum tread depth of 1.6mm across the central ¾ of the tyre, all the way round. We recommend replacing them at 2mm.
How to book a tyre fitting
Your tread depth must be 2mm or below to book a tyre fitting. To book a fitting, you’ll need:
- The vehicle registration
- Front and rear tyre sizes (see below) as these can differ.
You may be asked if the vehicle has run-flat tyres. If you’re unsure, please check with your dealer or refer to the manufacturer handbook.
You can book online here. We strongly advise booking in advance rather than walking-in to one of our partner sites to ensure you're seen to.
How do I check my tyre size?
There should be a combination of numbers and letters on the sides of each tyre. The diagram below shows what each of these means.
- Width
- Profile
- Rim
- Load
- Speed
FREQUENTLY ASKED QUESTIONS
GENERAL TYRES
Can I book a mobile fitting appointment online?
Yes. You can book either a branch or mobile appointment online.
Will my tyres be in stock?
Our partners are committed to maintaining stock levels for servicing all Hyundai Contract Hire customers wherever possible. This means they try to ensure each centre stocks a good selection of tyres of the right size for the local population. Our partners all follow Hyundai Contract Hire's brand policy. This means they try, wherever possible, to fit Michelin tyres (our preferred choice is CrossClimate). If Michelin tyres are not available, an alternative premium brand such as Continental, Goodyear or Dunlop will be fitted. If you visit a partner site without an appointment, there is a chance that they may not have the tyres you need in stock - so we always recommend booking in advance.
What if I need a replacement tyre while in the Republic of Ireland or Europe?
If you have a tyre issue in the Republic of Ireland or Europe and you’ve already called us to arrange cover abroad, you can call Hyundai Contract Hire Assist. You’re legally required to tell us you’re taking an Hyundai Contract Hire car outside the UK - when you do so, we set up European breakdown cover for you. But please note that tyre replacements abroad may be subject to a charge.
For more information about driving abroad, click here.
What if a vehicle is in a dealer and it needs new tyres?
No problem. Dealers are able to arrange replacement tyres for you via our network of partners.
If I only need a single tyre, will it be brand matched to the rest?
Our partners will look to fit other premium tyres from the Hyundai Contract Hire brand range – Michelin, Continental, or Goodyear Dunlop. This may result in different brands being used in different wheel positions on occasions, which is mechanically acceptable. We work with manufacturer guidance, where brand matching applies in axle pairs - the same applies to Michelin CrossClimate tyres.
CROSSCLIMATE TYRES
Why does Hyundai Contract Hire recommend Michelin CrossClimate tyres?
Michelin CrossClimate tyres are market leaders for longevity, durability and safety. They also avoid the need to change seasonal tyres as the weather adapts. Michelin CrossClimate is the first standard tyre to achieve ‘3 Peaks’ accreditation as a winter tyre, which means their year-round performance is particularly suited to UK weather. In addition, Michelin CrossClimate tyres are specifically designed to meet the varying requirements of cars, vans and 4x4 vehicles, and they are available in over 120 different sizes.
Are CrossClimate tyres available in all sizes?
Michelin makes CrossClimate tyres in over 120 different sizes, so they are suited to most vehicles. If they’re not yet available in the size required for your vehicle, our partners will fit other premium tyres from the Hyundai Contract Hire brand range (Michelin, Continental, and Goodyear Dunlop). See which CrossClimate tyres are made by Michelin.
Will I get two CrossClimates on the same axle if only one tyre needs replacing?
Michelin recommends changing in pairs on the same axle. As the CrossClimate behaves like a winter tyre in winter, you might notice the difference in improved handling and grip in colder conditions. There is no need to change all four tyres simultaneously if only the tyres on one axle need replacing.
I have run-flat tyres – can I still use CrossClimate?
CrossClimate tyres do not have run-flat capability, and Michelin’s advice is that CrossClimates are not compatible with run-flats, even if they are on different axles. If you have run-flat tyres, our partners will replace them when worn or punctured, unless you wish to replace all four tyres with CrossClimate. Our partners will request authority from Hyundai Contract Hire, as this may incur additional costs depending on the remaining tread of the tyre.
What if I don’t want CrossClimate tyres?
Our partners will fit a range of premium brands on behalf of Hyundai Contract Hire. Michelin CrossClimate is the ideal choice, but other Michelin, Continental, and Goodyear Dunlop tyres may also be fitted. Speak to the centre manager as soon as possible if you do not want CrossClimate tyres.
I already have winter tyres - do I need to swap tyres every spring or autumn?
If you’re a company vehicle driver and your employer has a winter tyre programme with Hyundai Contract Hire, we will talk to them about how to manage the winter tyre stock they have paid for. They may wish to continue using the existing tyres to the end of their lives or allow a changeover to CrossClimate. Someone will contact you if you need to take action.
EV (ELECTRIC VEHICLE) TYRES
What are Electric Vehicle (EV) tyres?
EV-specific tyres are designed to maximise performance and get the best range from the vehicle, with improved rolling resistance and reduced road noise.
What is the process for EV tyre fitting?
There are no legal requirements to fit a specific tyre to an EV or hybrid vehicle, as long as it’s the correct size, load and speed rating. Our partners will try to match the brand and pattern of the tyre. If unavailable, they will try to source an alternative brand with the same characteristics (e.g. acoustic tyre). Fitting a standard tyre will be a last resort. Our partners will look at the best available in terms of rolling resistance and road noise to try to match the characteristics of the previous tyre as closely as possible, to maximise battery range and minimise road noise.
Do I have to have specific tyres for my EV?
The short answer is no. Some vehicles will have a specific tyre designed to get the greatest performance from the vehicle. However, it is safe and legal to choose different tyres (e.g. Primacy 4s, CrossClimates or winter tyres). Where possible, the original tyres should be replaced with the same type. If this isn’t possible, the correct size and load ratings must be met, and tyres need to be changed in sets or a minimum of pairs.
Can you get hold of EV-specific tyres?
Yes, our partners can source EV tyres. With EV and Hybrid vehicles becoming more common across the UK, our partners continually update their stock policies to deliver the best possible service. By booking your fitting appointment in advance, our partners can source the tyres you need.
Need more help?
Contact our friendly customer service team.
If you’re a company vehicle driver, please contact your Account Manager.